Leveraging latest technologies in the hospitality industry
Technology has become a necessity in the hospitality industry in the current state of time. As a matter of fact, technology has always played a major role in the development of the industry. Hotel operations involve various departments and the presence of technology has made it easy.
18 December 2008 - Technology has become a necessity in the hospitality industry in the current state of time. As a matter of fact, technology has always played a major role in the development of the industry. Hotel operations involve various departments and the presence of technology has made it easy.
It doesn’t stop there, technology keeps advancing and the industry has to keep up to ensure that they do not lose out on the race. Hotel guests have become technology savvy to the extent that the hotels they patronize need to be able to cater to their technology needs.
Wireless access in hotel rooms, for example, is one of the major concerns for guests when they research on which hotel to stay in. A hotel that does not meet this requirement will lose out easily.
Small issues like this paint a big picture for the hospitality industry hence the need for the industry to leverage the latest technologies to keep their guests coming back. Many hotels have begun to take that approach.
Employing the latest technologies helps build up the hotel revenue and most key players in the industry agree with this. Chances of the hotel being an option to stay in is much slimmer compared to a hotel which has an effective website on the Internet.
IP (Internet Protocol) Phones has started to make its presence felt in the industry which allows guests to make international phone calls at a lower rate. In traditional hotels, in-room phones are not a revenue driving factor but technology has made that change. Now both the guest and the hotel enjoy the benefits.
In par with the competitive hospitality industry and to meet the customer demands, technology has driven the move from island solutions to integrated solutions. Hospitality system providers now offer integrated solutions which link the various departments in a hotel and makes managing a hotel less stressful and more efficient. It gives you more time to serve your guests better.
A major concern by hotel guests is steps taken by hotels to protect the environment, which brought around the towel re-use program in some hotels. Now the latest technologies has brought around more significant changes such as the introductions of low-flow shower heads that help save water and compact fluorescent bulbs that last eight to ten times longer.
Learn to leverage the latest technologies in the hospitality industry by attending the Hospitality and Leisure Conference. Mr Wouter G Piët, Chief Executive Officer and Founder of E-HORS (Electronic Hotel Operations and Reservation System) has been invited to be the guest speaker and will reveal more information on this topic. This conference is organized by Asia Business Forum. It will be held on the 13th and 14th of January 2009 at the Prince Hotel & Residence, Kuala Lumpur.
About E-HORS (Electronic Hotel Operations & Reservation System)
E-HORS is a dynamic software house fully dedicated to the hospitality industry. It has offices in Malaysia, The Netherlands, and Indonesia and is expanding fast. It is a company owned by Dutch investors and managed by seasoned Dutch IT experts who have experience in the hospitality business and the IT industry. E-HORS is a single integrated solution which covers all aspects of a hotel’s management and operations. The innovative approaches that E-HORS is using have resulted in a long list of firsts, including the first hospitality system without a night audit! Please visit http://www.ehors.com or call (+604)-8811344 to realise the unique benefits that E-HORS can offer to increase your hotel’s productivity, efficiency and profits.
Click here for more information about E-HORS