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J.D. Power and Associates to Announce Results of Its 2008 European Hotel Study

  What:   J.D. Power and Associates 2008 European Hotel Guest Satisfaction
          Index Study results will be announced from the International Hotel
          Conference at the Rome Cavalieri Hilton in Rome, Italy.

          The J.D. Power and Associates 2008 European Hotel Guest
          Satisfaction Index Study, now in its fourth year, measures the
          overall satisfaction of European hotel guests based on seven
          factors: costs and fees; check-in/check-out; food and beverage;
          guest room; hotel facilities; hotel services; and reservations.

          More than 40 European hotel brands are measured and ranked in four
          segments: upper upscale; upscale; mid-scale full service; and
          economy.

          The 2008 European Guest Satisfaction Index Study is based on
          responses from more than 13,000 European guests who stayed at a
          hotel in Europe between June to September. The study was fielded
          between July and September 2008.

  Who:    Jim Gaz, Senior director of the Global Hospitality, Travel and
          Entertainment practice at J.D. Power and Associates, will announce
          the study results and present awards to the highest-ranked
          European Hotel brands.  All media are welcome to attend.

  When:   Friday, October 17, 2008
          12 p.m. CEST/ 6 a.m. E.T. / 3:00 a.m. P.T.

  Where:  The Cavalieri Hilton in Rome, Italy

J.D. Power and Associates analysts will be available for interviews to discuss study findings after 12:00 p.m. CEST / 6 a.m. E.T. / 3:00 a.m. P.T.

   To schedule an interview, please call:

   Syvetril Perryman               John Tews
   Media Relations Specialist      Director, Media Relations
   Munich, Germany                 Troy, Michigan
   011-49-89-2880366-0             United States of America
   .(JavaScript must be enabled to view this email address)      001-248-312-4119
                                   .(JavaScript must be enabled to view this email address)


For more information on past rankings for European hotels, visit JDPower.com.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

About The McGraw-Hill Companies

Founded in 1888, The McGraw-Hill Companies (NYSE:MHP) is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor’s, McGraw-Hill Education, BusinessWeek and J.D. Power and Associates. The Corporation has more than 280 offices in 40 countries. Sales in 2007 were $6.8 billion. Additional information is available at http://www.mcgraw-hill.com/.


Source: J.D. Power and Associates


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Posted on Oct 15, 2008 - 07:14 PM • Print

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