Waiter Training

On-site seminars are the best way to train new and/or existing service staff. Servers are able to role-play and experiment among their peers without the risk of embarrassing themselves or getting into trouble with guests. They are free to learn in a supportive environment.

Role-playing is a key factor in training because it instills confidence in service staff when approaching guests and in all other job activities. Confidence and personal accountability are two constants in training sessions.  We work on creating a “dining experience” for your guests, not just giving them food and drink.

Without confidence and personal accountability, the face of your restaurant loses its shine and credibility as a great place to have a memorable dining experience.

A customized restaurant training class can last as long as you need.  We will discuss your specific needs and determine the length of time necessary to accomplish your goals.