JETT Customer Experience

JETT is the leading brand in China delivering assessment, motivation and training for the ongoing development of service industry, retail and hospitality professionals.

Our products include mystery shopping, customer service and hospitality training, teambuilding programmes and customer engagement research.

Our mission is to instil confidence and inspire leadership in the new generation of service professionals across China – ensuring they can deliver the perfect customer experience every time.

British owned and established in 2004, our mixed Chinese and international team is located across Shanghai, Beijing, Guangzhou and Hong Kong – with access to the whole of China.