Directory » Consultants » Mystery Shopping

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i-SPY is a quality assurance analyst and strategist providing professional, objective mystery shopping services for hospitality-based businesses aspiring to maximize their guest service experience and return on investment, as well as stay ahead of their competition. [Read More]

Country: City: Website:

Category: Consultants » Mystery Shopping

Hotel Evaluations

Hotel Evaluations was established to help hoteliers improve the standard of their hotel’s overall front of house product and service. Whether it be a desire to improve staff customer service or guest satisfaction or the hotel’s reputation, by positively impacting on-line reviews. Or is your goal to improve staff job… [Read More]

Country: AustraliaCity: SydneyWebsite:

Category: Consultants » Mystery Shopping

Sensors Quality Management

Sensors Quality Management is a recognized worldwide leader in providing unbiased evaluations of a company’s operations relating to issues of quality, service, cleanliness and value. SQM designs flexible solutions that help companies improve their productivity, efficiency and profitability. Serving clients in more than 40 countries - customers that include hotel… [Read More]

Country: CanadaCity: Toronto OntarioWebsite:

Category: Consultants » Mystery Shopping

JETT Customer Experience

JETT is the leading brand in China delivering assessment, motivation and training for the ongoing development of service industry, retail and hospitality professionals. Our products include mystery shopping, customer service and hospitality training, teambuilding programmes and customer engagement research. Our mission is to instil confidence and inspire leadership in the… [Read More]

Country: ChinaCity: ShanghaiWebsite:

Category: Consultants » Mystery Shopping

MEJORIS Hospitality Consultancy Services

MEJORIS is a Hospitality Consultancy Agency created with the specific aim of assisting Hotels, Restaurants and other related organisations to improve their performance. When you improve your company’s performance you will also improve your bottom line - your profitability. Our portfolio consists entirely on the Accommodation and Catering businesses. We… [Read More]

Country: MALTACity: MsidaWebsite:

Category: Consultants » Mystery Shopping

MHCS Malta Ltd.

MHCS Malta Ltd - Recruitment, Training and Consultancy specializing in the Hospitality Industry.  Our Mystery shopping services are an inexpensive solution to monitoring your business performance and make managing your business more rewarding.  We have a database of experienced mystery shoppers.  We are now using an International Software program for… [Read More]

Country: MaltaCity: SliemaWebsite:

Category: Consultants » Mystery Shopping

Retail Active

The premier UK mystery shopping agency providing customer satisfaction research and insight for the Retail, Hospitality and Leisure sectors. [Read More]

Country: UKCity: Harwell Science and Innovation CampusWebsite:

Category: Consultants » Mystery Shopping

The Mystery Dining Company (TMDC)

The Mystery Dining Company provides specialized mystery services to ensure quality within the hospitality industry, we an help to: •    Assess your brand •    Monitor your competitors •    Motivate your staff •    Reduce complaints •    Evaluate your menu •    Drive sales [Read More]

Country: UKCity: BathWebsite:

Category: Consultants » Mystery Shopping

BestMark Mystery Shopping Company

The Leader in Mystery Shopping Solutions for 23 years.  Great partner to America’s finest customer-focused brands in over 15+ industries.  Programs designed to drive increases in customer delight, loyalty, advocacy and sales. [Read More]

Country: United StatesCity: MinnetonkaWebsite:

Category: Consultants » Mystery Shopping

Coyle Hospitality Group

Coyle Hospitality Group, based in New York, N.Y., is a market research leader providing mystery shopping and brand quality measurement services exclusively to spas, hotels, resorts, restaurants, timeshares, and cruises worldwide.  With over 50,000 evaluations successfully completed, Coyle is uniquely positioned to help any business that trust cares about the… [Read More]

Country: United StatesCity: New YorkWebsite:

Category: Consultants » Mystery Shopping

Mystery Shopping

Mystery shopping jobs are a great way to earn income in an exciting career field. Secret shopping or mystery shopping jobs are perfect for students, housewives and part time job seekers. [Read More]

Country: United StatesCity: Website:

Category: Consultants » Mystery Shopping

RK Consulting Services, Inc.

RK Consulting Services Inc. is a multi-talented company that provides hospitality consulting and financial services. It is our goal to provide services that enhance the accuracy and efficiency of the information and reporting systems of your operation and will create a positive, long-term financial impact. Our services include Hotel Project… [Read More]

Country: United StatesCity: New YorkWebsite:

Category: Consultants » Accounting » Mystery Shopping » Project Management » Training & Development

Service Evaluation Concepts

We provide professional and effective solutions that measure and align the reality of the customer experience, with the brand value proposition. [Read More]

Country: United StatesCity: WoodburyWebsite:

Category: Consultants » Mystery Shopping

The Insight Group International

Fine Tune Your Guest Service - Uncover F&B Cash Theft - And Boost Employee Morale with Star Employee Awards. Trusted evaluators of Hotel and Resort guest service and cash handling integrity since 1986. [Read More]

Country: United StatesCity: BreaWebsite:

Category: Consultants » Mystery Shopping


XzamCorp provides professional, friendly telephone & internet market research support. Our specialties: telephone mystery shopping, cyber shopping (e-mail and on-line chat), and customer surveying (satisfaction and beyond). Through telephone and web-based data collection and analysis support, we help companies obtain answers to a host of business questions. [Read More]

Country: United StatesCity: BoardmanWebsite:

Category: Consultants » Mystery Shopping

Hotel Information Service

Specialists in hotel market and industry research, including competitive rate surveys, mystery shopping, and negotiated rate shops. [Read More]

Country: USCity: YelmWebsite:

Category: Consultants » Mystery Shopping

Confero Inc. Customer Experience Research

A leading customer experience measurement firm with a reputation for quality results, Confero offers customer service mystery shopping evaluations, consumer brand support services, customer satisfaction research and employee incentive and recognition programs. Founded in 1986, our mission is simple and remains: Help our client companies provide outstanding service to their… [Read More]

Country: USACity: CaryWebsite:

Category: Consultants » Mystery Shopping

Inside Hospitality, LLC.

Welcome to the leading Hospitality analyst of guest satisfaction through focused mystery shopping. [Read More]

Country: USACity: Website:

Category: Consultants » Mystery Shopping
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